Privacy Policy
Last updated: May 7, 2026
Introduction
John Thompson Real Estate ("John Thompson Real Estate," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what we collect when you use johnthompsonre.com or interact with us, how we use it, and the choices available to you. By using this site, you consent to the practices described below.
Information We Collect
Information You Provide Directly
We collect information you submit when you:
- Submit a contact form or property inquiry — typically your name, email, phone number, neighborhood interest, price range, timeline, and any details about the property or transaction you are exploring.
- Engage our chat widget — the conversation you have with our AI assistant, along with any contact information you choose to share to follow up.
- Schedule a consultation or showing — calendar details, preferences, and any information you share to help John prepare.
- Subscribe to communications — your email if you opt in to receive market updates or new-listing alerts.
Information Collected Automatically
When you visit the site we, or our service providers, automatically collect:
- Device and connection data — IP address, browser type and version, operating system, screen size, language, and referring URL.
- Usage data — pages viewed, properties opened, time on page, clicks, and navigation paths through the site.
- Cookies and similar technologies — small files stored on your device to remember preferences, support analytics, and improve performance.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, schedule consultations, and represent you in real estate transactions.
- Send you property opportunities, market updates, and relevant communications you have requested.
- Operate, maintain, and improve the website, including measuring traffic and engagement.
- Detect, prevent, and address technical issues, abuse, or fraud.
- Comply with applicable law, court orders, or governmental requests, and to enforce our terms.
Cookies and Analytics
The site may use the following categories of cookies and similar technologies:
- Strictly necessary — required for the site to function (e.g., session persistence during a chat conversation).
- Analytics — to understand which pages and properties draw the most attention so we can improve the experience.
- Functional — to remember preferences such as which property scenes you have viewed.
You can disable cookies in your browser settings. Some features of the site may not work fully without them.
How We Share Your Information
We do not sell or rent your personal information. We share it only as needed to deliver our services or comply with the law:
- Service providers — hosting, email delivery, calendar scheduling, AI chat infrastructure, and analytics vendors who process information on our behalf under confidentiality obligations.
- Multiple Listing Services (MLS) and transaction parties — when representing you in a real estate transaction, we may share information with the MLS, cooperating brokers, title companies, lenders, inspectors, and other parties as necessary to complete the transaction.
- Legal compliance — when required by law, regulation, court order, or government request, or to protect the rights, property, or safety of our clients or others.
Data Retention
We retain personal information for as long as needed to provide our services, support active and prospective client relationships, and comply with legal, tax, or regulatory obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or alteration. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may:
- Update or correct contact information you have shared with us by emailing john@johnthompsonre.com.
- Unsubscribe from marketing emails using the link in any email we send.
- Request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and our legal recordkeeping obligations.
Residents of certain states (including California, Colorado, Connecticut, Texas, and Virginia) may have additional rights under state privacy laws. Please contact us using the information below to make a request, and we will respond within the timeframe required by law.
Children's Privacy
The site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Third-Party Links
The site may link to third-party websites we do not control. Their privacy practices are governed by their own policies, which we encourage you to review.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page; your continued use of the site after a change constitutes acceptance.
Contact Us
For questions about this Privacy Policy or to exercise your rights:
- Email: john@johnthompsonre.com
- Phone: (214) 334-7191
- John Thompson Real Estate, Austin, Texas
This policy is provided for informational purposes and does not constitute legal advice. State and federal privacy law continues to evolve; we recommend consulting qualified counsel to confirm ongoing compliance with the law applicable to your jurisdiction.